New Connection
Submit a new water service application and receive a reference number for follow-up and reply tracking.
Open ServiceOfficial Website Section
Services
This section combines the district's public-service orientation from the official website with the digital transactions already available inside this portal.
Digital Service Lanes
Frontline transactions available online
The portal now groups its customer transactions under a service menu, making it easier to navigate like the official site while still keeping the workflows task-focused.
Service Request
Report leaks, interruptions, and other field issues so operations staff can record action and send updates.
Open ServiceBilling Inquiry
Raise account and billing concerns, then receive structured replies from customer support staff.
Open ServiceTrack Application
Check the latest processing status and district response attached to your connection application number.
Open ServiceCitizen Charter
Service commitments and procedures
The official website's citizen charter gives the formal service context behind the district's frontline operations and customer-facing workflows.
View Official CharterCustomer Access
Simple navigation by transaction type
Whether a resident needs a new connection, an operational request, a billing clarification, or a status check, each workflow now sits under one consistent services section.
Operations Follow-through
Recorded replies and status handling
The digital portal goes beyond intake by letting staff record responses, save them by reference number, and reflect them back into public tracking where applicable.